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Collaborative Innovation

We help creative positive impact through thought-leadership and innovation. Working with our partners, we share knowledge and advise innovators across our financial ecosystem to help Canadians to become more financially resilient.

This includes underserved and more vulnerable Canadians who need help

Seymour Consulting provides financial service organizations with customized consulting and solutions so you can better support your customers throughout their lives and customer relationship. We will help your organization develop proprietary financial health journey maps and customer experience strategies to build trust with your customers, deepen relationships and align your organization toward positive customer and business impacts. Learn more

With our actionable insights and help, financial service innovators can elevate their customer experience delivery – from a product, transactional or business line focus to an enhanced holistic customer experience. This is framed by your customers’ expressed and latent financial health pain points, goals, needs and behaviours.

Our support can lead to new avenues for emotionally-intelligent service, segment innovation, relationship banking and channel innovation, plus new ways to engage your customers, and connect consumer and employee behaviors and outcomes. Learn more

To complementing our strategic consulting, we bring concrete financial health benchmarks and measures to support our clients’ performance tracking and continuous improvement.

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